Write, call, or use the form. We answer within one business day. Customer service: 10:30 AM – 8:00 PM IST, Monday to Saturday
We are an online-only retailer and do not operate a customer-facing showroom.
Business details
- Business name: Solviera Palace
- Business & order fulfilment address: Rasoma Lab Square Rd, Vijay Nagar, Scheme 54 PU4, Indore, Madhya Pradesh 452010, India
- Phone: +91 79840 90233
- Email: [email protected]
- Customer service: 10:30 AM – 8:00 PM IST, Monday to Saturday
What to send us
- About an order — the Order ID from the confirmation email, and what you need.
- Damaged or wrong item — photographs of the parcel and its contents, within 48 hours of delivery.
- Return — Order ID and the item; contact within 10 days of delivery.
- Cancellation — Order ID, before the parcel is handed to the courier.
- Privacy — say what you want us to do with your information.
Message form
Before you write
Delivery cost, delivery time, returns and GST are answered on the Shipping, Return & Refund, Payment and FAQ pages. If an answer there does not fit your case, send us the Order ID and we will look at it.